Retail sector gloom set to continue in 2008, according to industry panel

What is the future of the shopping centre in a digital world?

– Shopping centres need to be more than just a “collection of retailers”- The rise of destination shopping, consumers craving convenience, and creating community hubs will ensure shopping centres survive and thrive- The digital world will actually secure the future of the shopping centre Introduction Nick Bubb, Retail Consultant, commented “it seems like only yesterday…

Close-up hand woman using laptop and credit card, online shopping

Has the recession and the rise of the Internet damaged customer service in UK retailing?

– Customer service levels have rapidly declined over the last decade, says KPMG/Ipsos Think Tank– Urgent action is needed to restore consumer confidence and repair the health of the sectorPart I: Executive SummaryIntroduction  With the prolonged recession eroding consumer confidence, a combination of declining sales volumes and rising costs has seen most retailers reassess all facets of…

Euro

Opportunities lie overseas for UK retailers

Now is the time to consider overseas expansion, says the KPMG/IPSOS Retail Think TankRegulatory and structural boundaries are diminishing, providing easier access into growing marketsHowever, international expansion is not a get rich quick scheme that can subsidise weakness in the UK operations Part I: Executive Summary Introduction The past is littered with examples of major…

RTT_HowIsTheInternetChangingUkRetail

How is the internet changing UK retail?

KPMG/Synovate Retail Think Tank White Paper #16 -Online retail is not killing the High Street says Retail Think Tank – -Far from it: the internet is helping good retailers become even better as fundamentals of retailing remain the same – Part I: Executive Summary Introduction The size of internet retailing has been the subject of…

RTT_Whitepaper_2010_01_16_WhatAreTheProspectsForUKRetailIn

What are the prospects for UK retail in 2010?

– Looming economic factors could cause a “retail relapse” warns Retail Think Tank- Part I:  Executive Summary Introduction Many could be forgiven for thinking that the worst effects of the recession are over, following better news for the industry lately.  The KPMG/Synovate Retail Think Tank’s (RTT) latest Retail Health Index, which recorded an improvement in…

Woman shopping at the supermarket

Is internet retailing all it’s cracked up to be?

If there is one thing guaranteed to get people talking when it comes to retail, it’s the debate over just how big internet retailing could become.Without a doubt, the advent of internet retailing is the biggest thing to happen to the UK retail sector for years. However, the question needs to be asked as to…