Group Of Young Friends Shopping In Mall Together

Outlook for 2022

Despite a likely tough start to the year, the RTT predicts 2022 could still turn out to be a reasonable year. 2022 will bring a ‘inflection’ point for channel shift, demanding a closer convergence of online and physical shopping. The ESG agenda will start delivering meaningful change as retailers embrace the cost and efficiency benefits.…

The supply chain crisis in the retail sector

Supply chain problems are a global challenge but UK retailers are being hit particularly hard and the impact could hinder the sector’s recovery. Brexit has compounded global labour shortages, which has exposed the UK’s reliance on overseas workers in its supply chain. It could be between 12 and 18 months before the UK retail supply…

Life after the food contamination crisis – how closely should retailers vet their suppliers’ sourcing?  Where does the ultimate responsibility for consumer safety lie?

Introduction The contamination of the beef supply chain with horse meat is a stark illustration of the risk of supply chain failure and should serve as a wakeup call for all retailers, not just those in the food sector. The KPMG/Ipsos Retail Think Tank (‘the RTT’) met in April to consider the implications of the…