Download the latest whitepaper from the Retail Think Tank, as they explore industry trends and strategies.


The future of the grocery sector in the UK

‐  Price wars are a “race to the bottom” and could deter future investors‐   Shift to convenience store shopping has been driven by retailers ‐ not consumers  ‐  But convenience stores sales are now so significant they  risk rendering hypermarkets obsolete in their current form ‐   ‘Drive through’ supermarkets and free doorstep delivery…

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Underperforming High Streets could be saved by single ownership, says RTT

–        Single ownership could rescue many high streets that are currently locked in a spiral of decline –        Experienced asset managers hold the key to revitalising high streets –        Compulsory purchase orders may often be necessary to effect beneficial mix change –        Use and access controls (including decisions on the scale of parking provision required)…

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How will demographic trends in the UK affect the retail sector

2/3rds of retail spending growth will come from shoppers aged 55 plus Ageing population will transform not only the face, but the role the high street plays in society Part I: Executive Summary Introduction With a rapidly ageing population and migration trends changing the ethnic makeup of our cities and towns, UK shopping habits too…

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Close-up hand woman using laptop and credit card, online shopping

Has the recession and the rise of the Internet damaged customer service in UK retailing?

– Customer service levels have rapidly declined over the last decade, says KPMG/Ipsos Think Tank– Urgent action is needed to restore consumer confidence and repair the health of the sectorPart I: Executive SummaryIntroduction  With the prolonged recession eroding consumer confidence, a combination of declining sales volumes and rising costs has seen most retailers reassess all facets of…

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Life after the food contamination crisis – how closely should retailers vet their suppliers’ sourcing?  Where does the ultimate responsibility for consumer safety lie?

Introduction The contamination of the beef supply chain with horse meat is a stark illustration of the risk of supply chain failure and should serve as a wakeup call for all retailers, not just those in the food sector. The KPMG/Ipsos Retail Think Tank (‘the RTT’) met in April to consider the implications of the…

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