Download the latest whitepaper from the Retail Think Tank, as they explore industry trends and strategies.


What can Tesco learn from previous business turnarounds?

Price cuts are not necessarily the answer to Tesco’s woes – The grocer needs to reconnect with its customers and rethink ranges – Tesco’s exposure to the hypermarket store format will need to be addressed – Any business turnaround requires good communication with and support from a multitude of stakeholders The golden decade when Tesco…

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The future of the grocery sector in the UK

‐  Price wars are a “race to the bottom” and could deter future investors‐   Shift to convenience store shopping has been driven by retailers ‐ not consumers  ‐  But convenience stores sales are now so significant they  risk rendering hypermarkets obsolete in their current form ‐   ‘Drive through’ supermarkets and free doorstep delivery…

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Underperforming High Streets could be saved by single ownership, says RTT

–        Single ownership could rescue many high streets that are currently locked in a spiral of decline –        Experienced asset managers hold the key to revitalising high streets –        Compulsory purchase orders may often be necessary to effect beneficial mix change –        Use and access controls (including decisions on the scale of parking provision required)…

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How will demographic trends in the UK affect the retail sector

2/3rds of retail spending growth will come from shoppers aged 55 plus Ageing population will transform not only the face, but the role the high street plays in society Part I: Executive Summary Introduction With a rapidly ageing population and migration trends changing the ethnic makeup of our cities and towns, UK shopping habits too…

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Close-up hand woman using laptop and credit card, online shopping

Has the recession and the rise of the Internet damaged customer service in UK retailing?

– Customer service levels have rapidly declined over the last decade, says KPMG/Ipsos Think Tank– Urgent action is needed to restore consumer confidence and repair the health of the sectorPart I: Executive SummaryIntroduction  With the prolonged recession eroding consumer confidence, a combination of declining sales volumes and rising costs has seen most retailers reassess all facets of…

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