‐ Price wars are a “race to the bottom” and could deter future investors‐ Shift to convenience store shopping has been driven by retailers ‐ not consumers ‐ But convenience stores sales are now so significant they risk rendering hypermarkets obsolete in their current form ‐ ‘Drive through’ supermarkets and free doorstep delivery…Read More
– Single ownership could rescue many high streets that are currently locked in a spiral of decline – Experienced asset managers hold the key to revitalising high streets – Compulsory purchase orders may often be necessary to effect beneficial mix change – Use and access controls (including decisions on the scale of parking provision required)…Read More
2/3rds of retail spending growth will come from shoppers aged 55 plus Ageing population will transform not only the face, but the role the high street plays in society Part I: Executive Summary Introduction With a rapidly ageing population and migration trends changing the ethnic makeup of our cities and towns, UK shopping habits too…Read More
– Customer service levels have rapidly declined over the last decade, says KPMG/Ipsos Think Tank– Urgent action is needed to restore consumer confidence and repair the health of the sectorPart I: Executive SummaryIntroduction With the prolonged recession eroding consumer confidence, a combination of declining sales volumes and rising costs has seen most retailers reassess all facets of…Read More
Life after the food contamination crisis – how closely should retailers vet their suppliers’ sourcing? Where does the ultimate responsibility for consumer safety lie?
Introduction The contamination of the beef supply chain with horse meat is a stark illustration of the risk of supply chain failure and should serve as a wakeup call for all retailers, not just those in the food sector. The KPMG/Ipsos Retail Think Tank (‘the RTT’) met in April to consider the implications of the…Read More
Saving the High Street: Removing regulations will ease burden for some but the evolution of retailing cannot be stopped
– Removing burdensome red tape could provide relief to battle-weary High Street retailers – – Lack of quality data makes measuring success of recommendations tough – – Impossible to stop long-term evolution of retail sector, but transition can be made less painful – – The High Street needs to play a broader role in the…Read More